www5's Privacy Policy

1. Introduction & Scope of Policy

www5 is a safe and reliable online betting platform serving Bangladeshi players. When you visit the www5 website (https://www5.lat), create an account, or use any of our services, you agree to the terms of this privacy policy.

This privacy policy explains what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information. This policy applies to all services, products, and platforms of www5.

We may update this policy from time to time. If there are any significant changes, we will notify you via the website or your registered email. Continuing to use the services after any policy change will be considered acceptance of the updated policy.

2. Information We Collect

www5 collects information in two main ways — information you provide directly, and information collected automatically.

2.1 Information You Provide

When you create an account on www5 or use our services, the following information may be collected:

• Full name and date of birth
• Email address and mobile number
• Postal address
• Documents required for identity verification (if applicable)
• Financial transaction information — details related to deposits and withdrawals via bKash, Nagad, or Rocket
• Information provided when contacting customer support

2.2 Automatically Collected Information

The following information may be collected automatically when you use the www5 platform:

• IP address and device information
• Browser type and version
• Operating system information
• Pages visited and session duration
• Information obtained from cookies and similar tracking technologies
• Referral source information

3. Purpose of Using Information

www5 uses the collected information for the following purposes:

4. Cookies & Tracking Technologies

www5 uses cookies and similar technologies that store a small data file in your browser. These make your experience more personalised and convenient.

4.1 Types of Cookies

• Essential cookies: Required for login sessions and core functionality.
• Analytics cookies: To analyse user behaviour and improve service quality.
• Preference cookies: To remember your language and display preferences.

4.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect how some features of the platform function.

5. Information Sharing & Disclosure

www5 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who handle technical support, payment processing, or other services on our behalf. These providers receive only the information necessary for their work and are required to comply with our privacy standards.

5.2 Legal Requirements

www5 may provide relevant information in response to court orders, lawful requests from law enforcement agencies, or other legal obligations.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify users in advance.

5.4 With Your Consent

For any purpose beyond those listed above, we will obtain your explicit consent before sharing your information.

6. Data Security Measures

www5 adopts industry-standard technical and organisational measures to protect your personal information. The key components of our security framework are:

• SSL/TLS encryption: All data transmitted between your browser and our servers is sent in encrypted form.
• Firewall and intrusion detection: Advanced security measures are maintained to prevent unauthorised access.
• Restricted access: Only authorised staff can access your information, and each person is required to comply with strict confidentiality conditions.
• Regular security audits: Regular security reviews are conducted to identify and address system vulnerabilities.
• Data minimisation policy: We collect and retain only the information that is genuinely necessary to provide our services.

However, no method can guarantee complete security on the internet. We strive for the highest level of protection, but liability may be limited in the event of a security breach.

7. Data Retention Period

www5 retains your personal information only for as long as necessary to provide services or meet legal obligations.

• Active account data: Complete information is retained for as long as the account remains active.
• Closed account data: Even after an account is closed, financial transaction records and other information may be retained for a specified period in accordance with legal requirements.
• Log data: System logs are retained for a limited period and then deleted on a regular basis.
• Cookies: Depending on the type of cookie, they are automatically deleted at the end of a session or upon expiry of a set period.

8. Your Rights

As a www5 user, you have the following rights over your own information:

8.1 Right to Access

You may request a copy of the information we have collected about you.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information, though some data may need to be retained due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

8.5 Right to Object

You may object to marketing communications at any time and we will action that immediately.

To exercise these rights, please contact our customer support. We will process your request as quickly as reasonably possible.

9. Protection of Children & Minors

www5 provides services only to those aged 21 or above. We do not knowingly collect information from minors. If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.

An age verification process is followed at the time of account registration. If a parent or legal guardian believes their child has registered on our platform, please contact us immediately.

10. Special Protection of Payment Information

bKash, Nagad, and Rocket are used for deposits and withdrawals on www5. For transactions made through these services:

• The payment process is handled entirely through the secure gateway of the relevant mobile financial service.
• We do not store your mobile banking PIN or full account credentials.
• Only the transaction ID and amount required for transaction verification and record-keeping are stored.
• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳800; all transactions are secure and audited.

11. Changes to the Policy

www5 reserves the right to update this privacy policy from time to time. For any significant changes:

• A notice will be displayed on the main page of the website.
• A notification will be sent to your registered email.
• The date on which the updated policy takes effect will be clearly stated.
• Continuing to use the platform after any changes will be considered acceptance of the updated policy.

We recommend that you visit this page regularly to stay informed about the latest version of the policy.

12. Third-Party Links & Services

The www5 platform may sometimes contain references to third-party services. These third parties have their own privacy policies, and www5 is not responsible for how they collect and use information. We recommend that you review the privacy policy of any third-party service before using it.